A full-shop check across 6 areas — front office, appointments & phones, selling the work, visibility, your team, and your numbers. You'll get a grade for every area, the hours per week you can take back, and a dollar estimate of the revenue you can recover — all computed from numbers you type yourself. And for every problem it finds, the exact fix: word-for-word scripts, checklists, and a 60-day order of operations.
Six areas, the same way you'd work a car: check every system, grade it, fix the worst first. Money you never collected doesn't show on your P&L — and hours that follow you home don't show anywhere.
How estimates get written, how long paperwork runs after close, and how many websites one parts order takes.
No-shows nobody reminded, calls hitting voicemail while hands are dirty, and whether anyone reminds customers before they come in.
How customers see recommended work, where your labor-hours numbers come from, and whether every job pays what the book says.
Your Google presence and whether the shop's work is earning the reviews it deserves — or the shop down the road is.
How often work stops to route through you — and the week-off test: does the shop run, limp, or stop without you?
Whether you know last month's margins cold, and what your software stack really totals per month.
Diagnosis without a fix is just bad news. The paid plan pairs each problem with the exact action — the script, the checklist, the sequence — so Monday morning you know precisely what to do first.
The word-for-word confirmation text sequence (copy, paste, send) + a same-day fill list so an empty slot never stays empty. Running by day 5.
The quoting checklist that ends donated hours: the book says 3.2, you bill 3.2. One page, taped next to the counter.
The Front Office Reset: a step-by-step 20-day sequence to kill double entry — in the order that doesn't break your shop while you switch.
The 2-line review ask that customers actually act on, QR counter cards, and response templates — your rating catches up to your work.
No estimates pulled from thin air — every figure in your result is computed from a number you typed, against stated benchmarks.
Your shop's setup — bays, techs, cars — then how it actually runs: estimates, no-shows, phones, quoting, reviews, your books. Things you already know.
A letter grade for each of the 6 areas, reclaimable hours valued at your own rate card, and money leaks computed from your own counts.
Not advice — actions. Day-by-day for 60 days: which fix first, the exact script or checklist for each, and a 15-min weekly tracker to keep it moving.
[PLACEHOLDER — swap in a real quote from an early customer. e.g. what surprised them in their audit result.]
[PLACEHOLDER — real quote about the 60-day plan: which module they ran first and what changed.]
[PLACEHOLDER — real quote from a skeptic: what made them trust the numbers.]
4 minutes. Your numbers. Grades and totals free — no login.